Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal identification information (name, date of birth, nationality)
• Contact information (email address, phone number, mailing address)
• Payment and billing information (credit card details, transaction history)
• Usage data (app interactions, ticket purchases, event attendance)
• Device information (IP address, browser type, operating system, device identifiers)

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services and experiences
• To process ticket purchases and other transactions
• To communicate with you about events, promotions, and updates
• To analyze usage patterns and improve our venue and app
• To comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (payment processors, email services)
• Law enforcement or government agencies when required by law
• Third parties to protect our rights, property, or safety
• Other parties with your explicit consent

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access and obtain a copy of your personal data
• Right to request correction of inaccurate information
• Right to request deletion of your personal data
• Right to opt-out of marketing communications
• Right to data portability

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our services.

7. Children's Privacy

Our services are intended for a general audience. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child, please contact us immediately so we can take appropriate action.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and app. Your continued use of our services after such changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: